tp77 Privacy Policy

This Privacy Policy applies to all players, visitors, and users of the tp77 platform, accessible at https://tp77.io and all associated mobile interfaces. It sets out the types of personal data that tp77 collects, the purposes for which that data is processed, the parties with whom it may be shared, the security measures in place to protect it, the periods for which it is retained, and the rights that you hold as a data subject.

By registering for a tp77 account, making a deposit, placing a wager, or otherwise using any feature of the tp77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must not use the tp77 platform.

tp77 operates as a responsible data controller. We do not process personal data beyond what is reasonably necessary to deliver our services, fulfil our legal obligations, and improve the tp77 player experience for users across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh.

tp77 collects personal data in the following categories. We collect only what is necessary for the purposes identified in Section 3 of this Privacy Policy.

tp77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data, or health data, unless such information is volunteered by a player in the context of a responsible gaming self-exclusion request, in which case it is treated with the highest level of confidentiality.

tp77 processes your personal data for the following specific purposes. Each purpose is matched to the legal basis on which it rests, as detailed in Section 4.

• Account Registration & Management: We use identity and contact data to create and maintain your tp77 account, verify your identity, reset your credentials, and manage your account preferences.
• KYC Verification & Fraud Prevention: We use identity and financial data to verify that you are who you claim to be, to confirm that payment methods belong to you, and to detect and prevent fraudulent activity, money laundering, and underage gambling.
• Payment Processing: We use financial data to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers. This processing is performed in partnership with regulated payment service providers.
• Service Delivery: We use usage data and technical data to deliver the tp77 gaming and sports betting experience, including loading games, calculating odds, settling bets, crediting winnings, and applying bonuses.
• Customer Support: We use contact data and communications data to respond to your queries, complaints, and requests, and to maintain records of support interactions for quality and training purposes.
• Responsible Gaming: We use usage data to monitor player behaviour for signs of problem gambling and to enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
• Marketing Communications: Where you have given explicit consent, we use contact data and marketing preferences to send you promotional offers, bonus notifications, and updates about tp77 events such as BPL and IPL betting promotions.
• Platform Improvement: We use technical data and usage data in aggregated, anonymised form to analyse player behaviour trends, identify platform issues, and improve the tp77 user experience.
• Legal Compliance: We use identity, financial, and communications data to fulfil any legal obligation imposed on tp77 by applicable law, including responding to lawful requests from authorities.

tp77 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing is necessary to perform the contract between you and tp77 — specifically, to deliver the services you have requested when you created your account. This covers account management, payment processing, game delivery, and bet settlement.
• Legal Obligation: Processing is necessary for tp77 to comply with applicable legal requirements, including anti-money-laundering obligations, age verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for tp77's legitimate business interests, where those interests are not overridden by your rights. This covers fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics. tp77 has conducted legitimate interest assessments for each such use.
• Consent: Where processing is not covered by the above bases — in particular, marketing communications — tp77 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

tp77 does not sell your personal data to any third party. We share your data only with carefully selected partners and service providers who assist us in delivering the tp77 platform, and only to the extent strictly necessary for those purposes. All third parties with whom we share data are bound by contractual data processing agreements that require them to protect your information to the same standard we apply.

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard receive financial data necessary to process your deposits and withdrawals. Each provider operates under their own privacy policy and applicable financial regulation.
• Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a minimal technical identifier (session token) to authenticate you within their game environments. They do not receive your full identity or financial data.
• Identity Verification Services: tp77 may use third-party KYC verification providers to authenticate government-issued identity documents. These providers process identity data under strict contractual and regulatory constraints.
• Cloud Infrastructure & Hosting: tp77 platform data is stored on secure cloud servers. Our hosting providers act as data processors and are permitted to access data only to the extent required to maintain infrastructure availability and security.
• Legal Authorities: tp77 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where disclosure is necessary to prevent or detect crime, protect against fraud, or enforce our Terms & Conditions.

tp77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the tp77 website. They allow tp77 to recognise your browser, maintain your session, remember your preferences, and collect aggregated analytics data.

• Strictly Necessary Cookies: These cookies are required for the tp77 platform to function. They enable features such as session authentication, deposit processing, and game loading. You cannot opt out of strictly necessary cookies without ceasing to use the platform.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and recently played games — to provide a personalised experience each time you visit tp77.
• Analytics Cookies: tp77 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues may occur. This data is aggregated and cannot be used to identify individual players.
• Marketing Cookies: Where you have given consent, marketing cookies allow tp77 to present you with relevant promotional content based on your gaming activity and preferences. These cookies can be disabled via your browser settings or account preferences at any time.

You may manage or disable non-essential cookies at any time through your browser settings. Please note that disabling functional or analytics cookies may affect the quality of your tp77 experience. For detailed information on the specific cookies used by tp77, contact [email protected].

tp77 takes the security of your personal data seriously. We implement a multi-layered security framework to protect your data from unauthorised access, accidental loss, destruction, or disclosure. Our security measures include but are not limited to:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the tp77 platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
• Encrypted Data Storage: Personal data stored on tp77 servers is encrypted at rest. Database access is restricted to authenticated, authorised personnel only, and all access is logged and audited.
• Role-Based Access Controls: tp77 staff access to personal data is governed by strict role-based permissions. Employees access only the data necessary for their specific job function. Access rights are reviewed regularly and revoked immediately upon role change or departure.
• Penetration Testing & Security Audits: tp77 conducts regular security assessments to identify and address potential vulnerabilities in our platform infrastructure and application code.
• Incident Response: In the unlikely event of a personal data breach that poses a risk to players, tp77 will notify affected players promptly and take all necessary steps to contain the breach, assess its impact, and prevent recurrence.

While tp77 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also bear responsibility for maintaining the security of your tp77 account credentials. Do not share your password with anyone, and contact [email protected] immediately if you suspect your account has been compromised.

tp77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

When the applicable retention period expires, tp77 will securely delete or anonymise your personal data so that it can no longer be attributed to you. In cases where deletion is not technically feasible (for example, data stored in backup archives), the data will be isolated from active processing and deleted at the next scheduled backup purge cycle.

As a tp77 player, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered username and a description of the right you wish to exercise. tp77 will respond within 7 business days.

• Right of Access: You may request a copy of all personal data that tp77 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request that tp77 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. This right is subject to tp77's legal retention obligations — data that must be retained by law cannot be erased at the player's request.
• Right to Restrict Processing: You may request that tp77 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing and a determination is pending.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that tp77 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to tp77 processing your personal data based on legitimate interests, including profiling for responsible gaming purposes. You also have an absolute right to object to processing for direct marketing purposes, which tp77 will honour immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

The tp77 platform is strictly for adults aged 21 years and above. tp77 does not knowingly collect personal data from individuals under the age of 21. If you believe that a minor has accessed the tp77 platform and provided personal data, please contact [email protected] immediately. Upon confirmation, tp77 will promptly delete the minor's data and close any account associated with it.

tp77 employs age verification checks at the point of registration and may request identity documentation to confirm that players meet the minimum age requirement of 21 years. Any account found to have been registered by a person under the age of 21 will be immediately suspended and all balances forfeited.

The tp77 platform may contain references to third-party services such as payment providers and game studios. tp77 is not responsible for the privacy practices of these third parties. Each third-party service operates under its own privacy policy, and we encourage you to review those policies before providing personal data directly to any third-party service.

tp77 selects its third-party partners carefully and requires contractual commitments regarding data protection as a condition of our business relationships. However, once you navigate away from the tp77 platform to a third-party site or service, tp77's Privacy Policy no longer applies to your interactions with that third party.

tp77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, tp77 will notify registered players via the email address associated with their account and will display a prominent notice on the platform.

The effective date of the current version of this Privacy Policy is shown at the top of this page. Continued use of the tp77 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must cease using the platform and may request account closure by contacting [email protected].

We recommend reviewing this Privacy Policy periodically to stay informed about how tp77 protects your personal data. Archived versions of previous Privacy Policy documents are available on request.

If you have any questions, concerns, or requests relating to this Privacy Policy or tp77's data processing practices, please contact us using the details below. Our dedicated support team is available around the clock and will respond to all data-related enquiries within 7 business days.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available within your tp77 account dashboard
• Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"
• Response Time: Within 7 business days for formal data rights requests; within 4 hours for general privacy queries via live chat
• Support Language: English

tp77 takes every privacy enquiry seriously. Whether you want to access your data, withdraw marketing consent, or raise a concern about how your information is being handled, our team is here to assist you promptly and professionally.